Refund policy

We have a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

How to Start a Return Contact us at support@tphubstore.com to initiate your return. No physical return shipment is required — we will guide you through the process via email.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect so we can make it right.

Non-Returnable Items Perishable goods, custom/personalized products, personal care goods, hazardous materials, sale items, and gift cards cannot be returned.

Exchanges Return the item and once accepted, make a separate purchase for the new item.

Refunds Once we receive and inspect your return, we'll notify you of approval. If approved, your refund will be processed within 10 business days to your original payment method. For questions, contact support@tphubstore.com.